ACCORD C&C's Privacy Policy
Last Updated: November 1, 2025

ACCORD C&C ("us", "we", or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or interact with us through our Facebook advertisements (lead forms) or Messenger.

By using our services, you consent to the collection and use of information as described in this policy.

1. What Information We Collect

We may collect various types of information from you, including:

• Personal Identification Information: Your name, email address, phone number, and address (project location).

• Project-Related Information: The type of interior or construction service you are interested in (e.g., home interior, office design, renovation), details about your property, and your approximate budget.

• Communication Information: Records of conversations when you contact us via email, Messenger, or phone.

2. How We Collect Information

We collect information in the following ways:

• Directly from you: When you fill out our Facebook lead form, send us a message on Messenger, call, email, or meet with us.

• Automatically: When you visit our website, we may collect your browsing data (such as IP address, browser type) through cookies and analytics tools.

3. How We Use Your Information

We use the collected information for the following purposes:

• To Provide Services: To provide the design consultation, project proposal, and other services you request.

• For Communication: To answer your questions, schedule appointments with you, and provide project updates.

• Marketing: To inform you about our new services, special offers, or newsletters (subject to your consent).

• Service Improvement: To analyze data to improve our services and customer experience.

4. Information Sharing and Disclosure

We do not sell or rent your personal information to any third parties. However, we may share your information in the following cases:

• Service Providers: We may share necessary information with trusted third parties who assist us in providing our services (e.g., sub-contracting, material supply).

• Legal Obligations: When releasing information is legally mandatory due to requests from law enforcement agencies or court orders.

5. Information Security

We take appropriate technical and institutional measures to ensure the security of your information. We strive to protect your data from unauthorized access, modification, or disclosure. However, please remember that no method of information transmission over the Internet is 100% secure.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can ask to know what information we have about you.

• Correction: You can request to correct any of your information that is incorrect or incomplete.

• Withdrawal: You can withdraw your consent from marketing communications at any time.

7. Changes to the Policy

We reserve the right to update this privacy policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be changed.

8. Contact Us

If you have any questions or concerns about this privacy policy, please contact us: ACCORD C&C

Email: info@accordcnc.com